Privacy Policy.

Who we are

hubStudio is operated by BeyondBorderGroup LTD, a company registered in the Hong Kong Special Administrative Region. We are the data controller responsible for the personal data described here. "We", "us", and "our" refer to hubStudio throughout this policy.

This policy covers the hubStudio website at hubstudio.ai, the hub4You platform, and personal data we handle in the course of a client engagement.

Information we collect

Information you give us

• Identity and contact details: your name, email address, phone number, and company
• Engagement information: briefs, feedback, project materials, and anything you share through our contact form, by email, or during a project
• Account information: the details needed to create and manage a hub4You account

Information we collect automatically

• Technical data: IP address, browser type, operating system, and device information
• Usage data: pages viewed, referring URL, time on page, and session duration, collected through cookies and similar technologies

How we use your information

We use personal data to:

• Respond to your enquiries and requests
• Deliver, manage, and improve the services you engage us for
• Create and administer hub4You accounts
• Process payments and manage client accounts
• Send marketing communications where you have asked to receive them
• Analyse and improve our website and platform
• Meet our legal, accounting, and regulatory obligations

We rely on one of the following bases for each use: performing a contract with you, your consent, our legitimate interest in running and improving our business, or a legal obligation. Where we rely on consent, you can withdraw it at any time.

How we share information

We do not sell, rent, or trade your personal data. We share it only in these situations:

• With trusted service providers, such as hosting, payment, and email providers, who process data on our instructions under confidentiality obligations
• Within the BeyondBorderGroup network, where this is needed to deliver a service you have engaged
• Where disclosure is required by law, regulation, or a valid legal request
• In connection with a business sale or reorganisation, with safeguards over your data

International transfers

hubStudio works with clients and partners in multiple countries, so your data may be processed in a country other than your own. When we transfer personal data across borders, we take steps to ensure it stays protected to a standard consistent with this policy and applicable law.

Data security and retention

We apply organisational and technical safeguards to protect personal data against unauthorised access, alteration, disclosure, or destruction. No system is completely secure, but we work to reduce risk and to respond promptly if an issue arises.

We keep personal data only as long as needed for the purpose it was collected for, or as long as the law requires for tax, accounting, and record-keeping. When data is no longer needed, we delete or anonymise it.

Your rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent you have given
• Receive a copy of your data in a portable format

To exercise any of these rights, contact us at hello@hubstudio.ai. We will respond within the timeframe set by applicable law. You also have the right to complain to your local data protection authority.

Cookies

Our website uses cookies and similar technologies. How they work, and how to manage them, is set out in our Cookie Policy.

Third-party links

Our website and content may link to sites we do not operate. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies before sharing personal data.

Children's privacy

Our website and services are intended for businesses and are not directed at individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with data, contact us and we will delete it.

Changes to this policy

We may update this policy as our services and legal obligations evolve. The current version always sits on this page with its effective date. Significant changes will be flagged here, and where required we will seek your consent.

Contact us

Questions about this policy, or about how we handle your data, can be sent to hello@hubstudio.ai, or through the contact page on this site.