Three ways to work with us. One studio.

Yes, and most clients do exactly that. They place an Asset-Based order or run one Project first, then move to a Studio Retainer once the volume earns it. Moving over is simple. The brand assets, the prompts, and the models we trained for you all come with you.

Only when it works in your favor. Asset and Project work has no lock-in at all. Studio Retainers run on three, six, or twelve-month terms, and the longer ones bring the rate per asset down.

You do. The finished assets and the prompts behind them become yours the moment the invoice is paid. The one exception is the AI models and Loras trained on your products: those stay with hubStudio by default, though you can license them outright if you want them, quoted case by case.

We sign an NDA on request, before a single brief changes hands. Anything we build for you is trained only on your shots, your references, and your guidelines. None of it feeds a public model, and none of it gets reused for another client.

Because an honest number depends on the brief. A launch across five markets and a single batch of social images are not the same job, and a fixed rate card would overcharge the small order while underquoting the big one. Send the brief and the figure you get back reflects the actual work, with nothing padded and nothing buried.

Your quote reflects scope, complexity, volume, and the deadline you are working to. We send a binding proposal within 48 hours of getting your brief. Asset, Project, and Subscription rates are all laid out plainly once we know what you need.

Send the brief early, even a rough version. Because the proposal is binding and comes back within 48 hours, you can take a real number into a budget conversation rather than a guess. If the scope changes later, we revise the proposal before anything gets signed.

MOQs exist because the briefing, the onboarding, and the quality checks cost the same whether you order ten assets or one. Below the minimum, the math stops working for both sides. If your need really is a one-off, we can fold it into a Project quote or point you to a freelancer who suits it better.

Three days is the floor on most volume work, and it is the rule rather than the exception. Projects hit their first review within two weeks of kickoff and wrap inside four weeks at the outside. Retainer clients get a weekly delivery rhythm and skip the queue.

Every asset includes rounds of modification (three on finalized work, more on retainer). If we miss the brief, we redo the work, no extra charge. The brief alignment call happens before any production starts, which is why this rarely happens.

Yes. We work in English, French, German, Spanish, and Chinese. Operations run from China and the Philippines, with creative talent producing for clients across multiple markets. Transcreation is handled by people who write natively in the target language, not translated into it.

Both. We run a live-action studio for real photo and video shoots, the kind brands selling worldwide rely on. Plenty of briefs are better generated, or built as a hybrid of the two. We will tell you which makes sense before you commit. Where AI generation fits, the savings are real, and we pass them through to you.

For images: a creative brief, your brand visual identity, product shots if applicable. For video: the above plus a finalized script (or we write one). For copy: tone-of-voice guide and product information. For shoots: brief, brand guidelines, product, talent direction if any. We have a one-page brief template that does the heavy lifting.

Yes, on the hub4You Private Platform. We build connectors to Salsify, Akeneo, Bynder, Adobe Commerce, Shopify Plus, Salesforce Commerce Cloud, and most enterprise systems. Integration scope is part of the setup quote.

Asset orders take a deposit upfront, with the balance due on delivery. Project billing follows the milestones as they land. Retainers are invoiced monthly, in advance. Established clients and listed companies can ask us for Net 30.

USD by default. We also invoice in EUR, GBP, HKD, and CNY on request. Cross-border invoicing runs through Beyond Border Group Limited in Hong Kong.

Every quote assumes unlimited commercial use across your owned and paid channels. A few things sit outside that: broadcast TV, out-of-home at scale, and talent-likeness licensing for AI brand ambassadors get quoted separately. Tell us where the work will run, and we will be upfront about any uplift.

Unused volume rolls into the next month, as long as it stays inside the same quarter. Anything past that resets. We would rather flag a slow month early and rebalance the plan than watch your budget quietly go to waste.

Yes. Retainer clients have a published surge clause that lets them double volume for one to two months without renegotiating the contract. Asset clients can simply place a bigger order with priority handling for a small uplift.

Send a brief, or just a rough idea, to hello@hubstudio.ai. You will hear back inside 24 hours. We come back with a proposal, three to five sample visuals at no charge, and whatever questions the brief raised for us, so you can judge the work before committing to it.